Unsolicited E-mail (SPAM)

Unsolicited E-mail, or SPAM, is one of the fastest growing problems on the Internet today. Insight is currently filtering out up to 80% of all E-mail because it's SPAM. Unfortunately, some recent viruses were designed to hijack your PC and turn it into a vehicle for generating SPAM. Your computer may be sending hundreds or thousands of E-mails out of the Insight network each day with out your knowledge.


To eliminate the possibility of your machine being a SPAM generator, you will need to sign in to the Insight E-mail system each time you want to send E-mail. By changing some settings in your E-mail program, you can automatically sign in for all future E-mail sessions.


Below is an example of how to change the settings in Outlook.


  1. Select Accounts from the Tools drop-down menu in the menu bar.

    On the "Internet Accounts" window, select the E-mail account and click "Properties" to edit the E-mail settings.


  2. On the "Properties" page that appears, choose the "Servers" tab.

    Check the "My server requires authentication" box and click the Settings button next located next to the box.


  3. On the "Outgoing Mail Server" window, either:
    • use the same settings as incoming server;
    • enter account name and input another password for outgoing E-mail.
  4. Note: make sure to check "Remember password" if you do not want to enter password each time E-mail is sent.

Stay Informed!
Learn more about Internet security and how to best protect your PC from online threats. The following links provide a wealth of information including a glossary of the more common Internet security terms, troubleshooting tips, how to report Internet abuses and much more.
For more information on Internet threats and how you can protect your PC, click on the links below: If you have any further questions or concerns regarding this issue, please contact the Fraud and Abuse Security Team (F.A.S.T.).